Contact Us/Return Policy
For inquires please call our office at 817-550-1630 or email sales@sheababy.com
RETURNS & EXCHANGE POLICY
We at Shea Baby know that sometimes it can be hard ordering online. We try our hardest to give you the best possible shopping experience. We know that sometimes you need to return an item and want to make sure the return policy is as easy to follow as possibly.
When returning an item, please take note of the following return policy with all our customers.
Shipping will not be refunded on any returned items and shipping the items back to us is the customer's responsibility. We will gladly exchange your clothing or boots for a different size as we know little ones sizes sometimes are hard to guess especially if this is a gift.
Store credit will be given for the purchase price on eligible returned items. We do not offer refunds (unless there is a defect on the item you purchased). Store credit never expires.
We offer a boot size chart for reference on our website for you. If there is an error in sizing on boots please contact us within 15 business days so we can issue you an exchange.
Returned items must remain in original condition with tags attached & when returning boots please make sure these are returned in original box.
Return address:
Shea Baby 6732 Lazy Bend Road, Millsap TX 76066
CLEARANCE AND CUSTOM SALES ARE FINAL AND ARE NON-RETURNABLE.
WHOLESALE STORES:
For a list of stores in your area who carry Shea Baby boots contact us.
To enquire about becoming a wholesaler please email us wholesale@sheababy.com